Case Studies

Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals.

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Growth

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Product

69

Strategy

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Product Strategy

A new app for the mobility experience.

As part of C14/Omnicom's digital experience team, we collaborated in the strategic development and user experience for the My CUPRA App, CUPRA's first connectivity application for electric vehicles, adapting to the specific needs of the mobility market and ensuring a comprehensive experience for users.

Product Strategy

Designing the Connected Services App for a Leading Mobility Brand

As part of the digital experience team at C14/Omnicom, we collaborated on the strategic vision and conceptualization of CUPRA’s connected services app. Through workshops, design sprints, and iterative testing, we helped transform traditional vehicles into connected objects—delivering a comprehensive and advanced user experience.

Product

Design evolution of Universia’s new brand identity.

Together with the Bank, we collaborated in the construction of the value offer and key benefits: new brand identity, evolution, visual identity, communication codes, verbal identity, digital design system, global communication manuals and toolkit, and channel strategy.

Product Strategy

Definition of the Digital Experience for the new Cupra brand.

We defined the digital experience for the new brand, Cupra, as part of the C14/Omnicom digital experience and design team, aligning the CX strategy with business objectives and customer needs. Through user research, interaction design and global deployment, we contributed to the launch of the brand.

Product

Support in digital product UX team.

As part of the company's UX team, we support in tasks related to the strategic design of digital services and tools for Leroy Merlin.

Product

Optimization of the Private Area of a B2B Ecommerce.

We implemented a complete customer experience, designing a functional and scalable private area for Fluidra's e-commerce. We studied the use of the platform, created an architecture that integrates future services, co-created functionalities and designed the private area using the design system.

Product

Design of the new B2B shopping experience of the Fluidra PRO platform.

We faced the challenge of designing a comprehensive digital platform for Fluidra professionals, providing a valuable shopping experience and services. We divided the project into discovery and definition phases, leading remote Design Sprints, user testing in several countries and building a complete design system.

Product

Data-driven design system for Telepizza.

A data-driven design system was created to ensure brand consistency and usability. Through the experimentation process, web modules were designed and tested, sharing validated libraries with the entire team to replicate best practices and streamline the flow of information, achieving an agile and unified work model.

Growth Product

A product and growth team to accelerate the digital experience and sales of a QSR.

We built a team and a new collaborative work model with Telepizza's retail marketing, digital, ecommerce and business intelligence teams. Through agile methodologies and a 100% data-driven approach, we provided strategic vision and daily activation, optimizing the business and evolving its customer relationship model.

Growth

Online advertising system for Telepizza.

We built a modular design system with the objective of creating consistency and gaining greater agility in the construction of digital campaigns and marketing journeys.

Product

Design of a new global ordering experience under a multi-brand, multi-market ecommerce and delivery SaaS.

At Food Delivery Brands, as Strategic Design and Digital Experiences partners, we collaborated in a two-year roadmap for the migration to a new SaaS specialized in QSR, designing new experiences and overseeing the implementation for all the group's global brands, ensuring continuous improvements and minimal impact on sales.

Product

Redesign in the migration of Pizza Hut’s global platform for Spain and Latin America.

We adapted Pizza Hut's global platform for the Spanish and Latin American market, adjusting it to the regional context. In three months, our multidisciplinary team worked with agile methodologies to execute the project, focusing on user experience and business needs.

Product

Unified design system for a group of QSR brands.

We created a common Design System for all Food Delivery Brands, responding to multi-market, multi-brand and multi-country needs, seeking to optimize time and effort in design and development, and ensuring an easy adaptation to different devices and future brands of the group.

Product Strategy

Redefining the ordering system of a QSR group by analyzing employee and customer experience.

As part of an internal technological transformation process, we participated in a design process to improve the ordering experience in store, ecommerce and call center. We created a digital ordering experience for internal and customer tools, an intuitive implementation aligned with the company's strategy, generating a transversal and coherent experience in all markets and brands.

Growth Product

Growth of Santander Open Academy metrics through experimentation.

In collaboration with the Bank's teams, we are working on a continuous improvement process to optimize conversion funnels and reduce user drop-off in critical parts of the navigation. Through iterations based on user behavior and motivation, experiments have been continuously launched to incrementally improve accessibility, experience and navigation.

Growth Product

Continuous e-commerce optimization of a QSR using Agile methodology.

We created a proprietary framework that united multidisciplinary teams to optimize Telepizza's digital assets, continuously launch AB experiments from a prioritized backlog and improve the platform in the short and long term, achieving standardization of processes and greater user knowledge.