Redefining the cruise line traveler experience to maximize customer lifetime value. Growth Strategy In an agile project with different phases, a roadmap was developed for Pullmantur's Digital Transformation and Customer Experience area, with phases of immersion, definition and prioritization of initiatives, and the implementation of use cases in Salesforce Marketing Cloud as quick wins for immediate improvement, achieving a single vision of the customer throughout the company. Let's Talk Form Name * Last name * Email * Phone number Company * What is your job position within the company? Would you like to tell us something? I confirm that I agree with the Privacy Policy and the Legal Notice * I agree to receive further information from Tribal Worldwide about its products or services, newsletter, or events. Captcha Submit Want to know more about this project? Write to us, tell us about your needs, and we'll get in touch to discuss them further. If you are human, leave this field blank.