Case Studies

Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals.

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Growth

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Product

71

Strategy

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Growth Product

A product and growth team to accelerate the digital experience and sales of a QSR.

We built a team and a new collaborative work model with Telepizza's retail marketing, digital, ecommerce and business intelligence teams. Through agile methodologies and a 100% data-driven approach, we provided strategic vision and daily activation, optimizing the business and evolving its customer relationship model.

Growth

Online advertising system for Telepizza.

We built a modular design system with the objective of creating consistency and gaining greater agility in the construction of digital campaigns and marketing journeys.

Strategy

Envisioning the future of the omnichannel digital experience for QSR.

In collaboration with the Digital Transformation area of Food Delivery Brands we created a Futures Design project to guide the transformation phases, understand and achieve their aspirational vision in their investment and global company context.

Product

Design of a new global ordering experience under a multi-brand, multi-market ecommerce and delivery SaaS.

At Food Delivery Brands, as Strategic Design and Digital Experiences partners, we collaborated in a two-year roadmap for the migration to a new SaaS specialized in QSR, designing new experiences and overseeing the implementation for all the group's global brands, ensuring continuous improvements and minimal impact on sales.

Product

Redesign in the migration of Pizza Hut’s global platform for Spain and Latin America.

We adapted Pizza Hut's global platform for the Spanish and Latin American market, adjusting it to the regional context. In three months, our multidisciplinary team worked with agile methodologies to execute the project, focusing on user experience and business needs.

Product

Unified design system for a group of QSR brands.

We created a common Design System for all Food Delivery Brands, responding to multi-market, multi-brand and multi-country needs, seeking to optimize time and effort in design and development, and ensuring an easy adaptation to different devices and future brands of the group.

Product Strategy

Redefining the ordering system of a QSR group by analyzing employee and customer experience.

As part of an internal technological transformation process, we participated in a design process to improve the ordering experience in store, ecommerce and call center. We created a digital ordering experience for internal and customer tools, an intuitive implementation aligned with the company's strategy, generating a transversal and coherent experience in all markets and brands.

Growth Product

Growth of Santander Open Academy metrics through experimentation.

In collaboration with the Bank's teams, we are working on a continuous improvement process to optimize conversion funnels and reduce user drop-off in critical parts of the navigation. Through iterations based on user behavior and motivation, experiments have been continuously launched to incrementally improve accessibility, experience and navigation.

Growth Product

Continuous e-commerce optimization of a QSR using Agile methodology.

We created a proprietary framework that united multidisciplinary teams to optimize Telepizza's digital assets, continuously launch AB experiments from a prioritized backlog and improve the platform in the short and long term, achieving standardization of processes and greater user knowledge.

Product Strategy

Conceptualization of a digital platform for medical professionals based on a new standard of content consumption.

We designed an on-demand content platform for a global pharmaceutical company and defined an implementation roadmap. The result is a platform that reinvents the relationship with medical professionals through a personalized experience based on the construction of new content formats.

Product

Integration of APIs in a SaaS for tree management in large cities.

Definition of the optimal way to integrate a series of external API functionalities through analysis, research and functional audit to minimize the impact derived from the integration and with the objective of generating scalability, offering long-term software growth potential and enriching the user experience in an efficient way.

Product

Creation of a design system for Arbomap, a platform for tree management by municipalities.

Analysis and understanding of the needs of the digital product to generate a new design system to improve the functionality and usability of the product, and optimize efficiency in processes, costs, communication with development and go to market.

Product

Design of SaaS application for tree management in large cities.

Definition and design of digital product, both functional and visual, of Arbomap, software used by different profiles of municipalities and contractors that ensures the good condition and optimal management of trees in large cities.

Product

Website redesign for a future amusement park.

We redesigned the website to focus on a more focused experience for potential amusement and leisure park attendees. The process included analyzing the current digital product, developing a new sitemap, and creating prototypes and designs.

Strategy

Research for the definition of the new brand positioning.

We supported Merlin Properties in the brand repositioning process through qualitative research with the company's top executives in order to find a positioning space in line with the strategy for the coming years.

Product

Designing a digital platform for the content of a national electricity regulator.

We designed a digital platform for the British electricity regulator, Elexon, with the aim of improving access to complex legal and regulatory information for the professional market and improving efficiency in dealing with queries.