Case Studies

Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals.

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Product

71

Strategy

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Product

Redesign of a web platform to maximize the recruitment of a University.

Support to the marketing and commercial team in the redesign and development of the website of the Universidad Pontificia de Salamanca (UPSA) in order to optimize its performance as a tool to attract potential students.

Product

Curation and migration of content in the change of CMS of the university digital platform.

In the CMS change projects for UNIE, design and content challenges were faced with reduced time frames. The main task was to adapt the content to the new design, ensuring a homogeneous and clean presentation for the user. Thanks to the understanding of the CMS and technological needs, finding points of improvement and providing IT support, ensuring that 100% of the information was adjusted to launch times.

Product

Definition of the content strategy for a financial institution.

We supported the digital product team of Unión de Créditos Inmobiliarios (UCI) in the definition and creation of the new content strategy with the objective of supporting the acquisition in digital channels and supporting the brand positioning.

Strategy

Order journey mapping and QSR performance roadmap.

As part of Telepizza's digital transformation process, an “as is” mapping of the omnichannel user experience was carried out to develop a new relationship model. As a global partner, we worked on the digital CX vision, the blueprint and customer journey mapping, identifying opportunities and initiatives to improve the customer experience and align it with the company's strategic plan.

Product

Creation of a tiered design system for a telco’s B2B business.

Based on Telefónica's Design System and coinciding with the rebranding of the company, we took the opportunity to build, compose and document a specific tier of the B2B business looking for scalability and future efficiency.

Product

Generating a content strategy to support sales on a telco’s global B2B business platform.

We implemented a content strategy to redesign Telefonica's global b2b site, transforming it into a content-driven sales tool. We conducted a research plan to create a Content Driven Design culture, making the TGS website to be used as a product catalog with personalized speeches, adapting a more relevant role in the organization.

Product Strategy

Redefining the Role of the Digital Channel for a Global Telco in B2B.

We conducted a deep analysis of the internal and external needs of a global company in the Telco sector, mapping the customer journey and redefining the end-to-end digital platform and experience. We defined a strategy, created a design system, built a technological platform and redefined commercial content, integrating Pardot for lead scoring and processing.

Product

Ecommerce design.

We supported Sulion's team in the design of an ecommerce platform for ventilation and lighting products for an European market.

Product Strategy

Redesign of private area for installers.

Based on a research process to identify friction points in the current web, we defined an user experience that would meet the needs and expectations of users, validating the proposed solution and aligning its viability with the technology team.

Product

Creation of an App for Installers.

Defined and designed a mobile application to enhance the experience of SIMON's product installers. The project focused on delving into the needs, preferences and constraints of this segment, with the objective of strengthening SIMON's position in the market and expanding its digital ecosystem.

Product

Redesign of private area for distributors.

Definition together with SIMON's team of the company's private area of professional customers, focusing on viable solutions for the real needs of distributors. The process included the alignment of different internal business areas and the design of a digital product whose user experience was validated in an agile and iterative way by real users.

Strategy

Redesign of the digital ecosystem roadmap.

In collaboration with SIMON's team, and with the objective of aligning its digital ecosystem with the company's strategy, we conducted an operational audit and a competitive analysis to define a strategic roadmap, viable and grounded, that will guide the evolution and growth of SIMON's digital assets in the short, medium and long term.

Product

Redesign of the digital experience of Santander X.

We redesigned the digital experience of SantanderX aligning it with the new strategic proposal and user needs detected from the research.

Product

Design of Universia’s new digital platform.

As part of the digital experience team of Santander Universities, we collaborated in the construction of Universia's digital platform with a new strategy and roadmap of functionalities and services based on its new value offer.

Product Strategy

Redefining Universia: value offer, positioning and construction of a new digital experience.

We collaborated with the Bank's team in the conceptualization and launch of Universia's new value offer, transferring its new approach to employability in the evolution of branding and a new digital platform with new functionalities.

Product

Agile design of a new digital experience focused on the conversion of hotel resorts.

Definition and construction of a digital solution to help boost sales conversion for two new resorts within the digital ecosystem of a hotel group, looking for a scalable solution to future projects of the group with a strong visual impact that highlights the value offer of the resorts.