Case Studies Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals. Filter Growth 24 Select all 24 Conversion Rate Optimization (CRO/CXO) 11 Digital Analytics & Dashboards 8 Growth Oriented Team 7 Personalization, CRM & Marketing Automation 10 Product Management 1 Product 71 Select all 71 Conceptualization & Product Design (UX) 54 Consulting and diagnosis of digital products or services 25 Content strategy 8 Design Ops 5 Design systems 16 Digital Branding 3 Product Teams 1 Strategy 45 Select all 45 Activation & Go to market strategy 12 Customer Experience 16 Customer relationship models 15 Design Sprints 5 Digitalization & Omnichannel 16 Insights 19 Strategic alignment 12 Strategic innovation 5 Value proposition 11 Show results Remove filters Services Growth Product Strategy Seleccionar Growth Product Strategy Filters Industries All Foodservice & QSR Mobility Education Industry & Resources Consumer Goods (FMCG) Retail Telecommunications Travel & Tourism Healthcare Banking & Insurance Strategic alignment 85 Selected cases Product Redefinition of sales tool and remote assistance to professional buyers. We collaborated with the Obramat team in the definition of a unique tool for the Pro Channel that allows the team to offer fast and personalized attention to remote customers. The process included mapping the customer service experience, identifying improvement points in the Customer Journey and defining key requirements together with the technology team to optimize the creation of quotes and orders. Get in touch Product Digitalization of the insurance contracting process for seniors. We implemented an insurance calculator designed specifically for seniors, facilitating the quoting and contracting process. We researched their needs and expectations, and designed an accessible and usable tool, validating the solution with real users. Get in touch Product Optimization of a Home Insurance Quote Configurator. We implemented a new version of NN's home insurance price calculator tool, optimizing the conversion funnel and facilitating user interaction. Through a design sprint, we designed the core flow and validated hypotheses with users, applying improvements in content and design, nurturing their design system. Get in touch Product Redesign of the digital experience to increase the commercial performance of a telco’s web platform and app. Together with Lowi's business and digital team, we executed a redesign project of its main digital assets (private web area and app) to elevate and refresh its interface while building a renewed design system focused on the main sales flows with the objective of increasing the transactional ease and up/crosseling of products and services. Get in touch Product Redesign of the web platform. In collaboration with Ironhack's product and business team, and with a methodology based on research with potential students, we redesigned Ironhack's website experience to improve business KPIs. The process included an in-depth analysis of the needs and expectations of potential customers, followed by a phased and controlled launch plan to ensure a positive commercial impact. Get in touch Product Design of new digital branding. Definition, design and execution of Ironhack's new brand identity and application to the new web design. Get in touch Product Evolution and creation of new functionalities and services. By incorporating a number of design profiles to the Ingenico team, we support the company in the constant improvement of the application that gathers all its services to merchants at an international level. Get in touch Product Redesign of the B2B Terminal Management Tool for large accounts. In collaboration with the Key Accounts team, we supported and redesigned Ingenico's internal international key account terminal management tool to facilitate the management of a large volume of terminals based on previous research. Get in touch Product Design of an application for the management of payment services to business owners. Development and design of the MyIngenico App app and desktop platform, a priority relationship channel between the company and the owners of commercial establishments around the world, which includes marketplace services, customer service and after-sales services. Get in touch Strategy Roadmap design for a new retail services application. In collaboration with the headquarters and market teams, we supported the definition and design of a roadmap for a retail services application in three areas (Europe, Latin America and Asia), aligning strategy, internal capabilities, local customer needs and legislation in each market. Get in touch Strategy Definition of value proposition and design of a global digital payment service to improve the relationship with merchant owners. In collaboration with the marketing and operations teams of Ingenico, a world leader in payment methods, we carried out a project to design a series of digital services to improve the company's relationship with merchant owners. Get in touch Product Strategy Optimization of the recruitment process from a qualitative perspective of a leading educational institution. Through qualitative research, we helped the IE (Instituto de Empresa) marketing and sales team to optimize the student recruitment process by identifying aspects that would improve navigation and awareness of IE's value proposition. Get in touch Product Order, structure and professional content management in a new global pharmaceutical digital platform. The manual process includes creating templates, entering copy and documents, and migrating the information to the CMS, ensuring that each page conforms to the designed modules of the digital product. Get in touch Product Construction of a Design System to unify Fluidra’s Commercial and B2B Ecosystem. We created a design system that allows Fluidra to build a complex ecosystem of internal and end-customer tools, unifying and providing consistency and agility in the creation of new digital products. We guided the digital transformation team in building a common system for B2B products and supported the creation of the B2C part. We create a global, multi-country, multi-channel and multi-device system, facilitating consistency and agility in the launch of new digital products. Get in touch Product Pool configurator within a digital ecosystem of services. We implemented a new user experience for the pool configurators of the Fluidra ecosystem, taking advantage of a technological migration. We accompanied the team in the definition of technical requirements and led the design of a complete experience for professional and end users. Get in touch Product Design of a Media Center and documentation repository in a global company. We designed a Media Center on the Fluidra PRO platform, facilitating the consumption of information and improving the search, filtering and downloading of documents. The result is an improved user experience, a growing digital ecosystem and the importance of technological alignment and documentation for the success of the project. Get in touch