Case Studies

Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals.

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Growth

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Product

71

Strategy

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Product

Redesign of the digital experience to increase the commercial performance of a telco’s web platform and app.

Together with Lowi's business and digital team, we executed a redesign project of its main digital assets (private web area and app) to elevate and refresh its interface while building a renewed design system focused on the main sales flows with the objective of increasing the transactional ease and up/crosseling of products and services.

Product

Redesign of the web platform.

In collaboration with Ironhack's product and business team, and with a methodology based on research with potential students, we redesigned Ironhack's website experience to improve business KPIs. The process included an in-depth analysis of the needs and expectations of potential customers, followed by a phased and controlled launch plan to ensure a positive commercial impact.

Product

Evolution and creation of new functionalities and services.

By incorporating a number of design profiles to the Ingenico team, we support the company in the constant improvement of the application that gathers all its services to merchants at an international level.

Product

Redesign of the B2B Terminal Management Tool for large accounts.

In collaboration with the Key Accounts team, we supported and redesigned Ingenico's internal international key account terminal management tool to facilitate the management of a large volume of terminals based on previous research.

Product

Design of an application for the management of payment services to business owners.

Development and design of the MyIngenico App app and desktop platform, a priority relationship channel between the company and the owners of commercial establishments around the world, which includes marketplace services, customer service and after-sales services.

Product

Pool configurator within a digital ecosystem of services.

We implemented a new user experience for the pool configurators of the Fluidra ecosystem, taking advantage of a technological migration. We accompanied the team in the definition of technical requirements and led the design of a complete experience for professional and end users.

Product

Design of a Media Center and documentation repository in a global company.

We designed a Media Center on the Fluidra PRO platform, facilitating the consumption of information and improving the search, filtering and downloading of documents. The result is an improved user experience, a growing digital ecosystem and the importance of technological alignment and documentation for the success of the project.

Product

Incorporation of IoT functionalities in a native App for Fluidra.

We collaborated in the design of a native app for Fluidra, translating the complexity of IOTs into an intuitive interface for pool repair and maintenance technicians. We addressed four key milestones: solutions for analog clients, leveraging the advantages of native apps, design adapted to outdoor environments and brand consistency.

Growth

Improvement plan, use and conversion of digital platforms of a B2B company.

We implemented in Fluidra a continuous improvement methodology based on data, optimizing markets and stores through CRO methodologies: we defined KPIs, created a tracking dashboard and optimized the use of tools... building an A/B testing plan.

Product

Definition of the Experience of several brands in a unified digital platform.

We addressed the challenge of establishing a robust platform for Fluidra, unifying the experiences of its different brand websites without forgetting the peculiarities of each country and specific target. We conducted a complete study and audit, documenting detailed and prioritized functionalities.

Product

Redesign of EAE Madrid’s digital platform aligned with new value proposition.

Aligned with the EAE Madrid team, we redesigned the new architecture of the business school's web platform to clearly transmit the new value proposition in order to maximize the attraction of potential students.

Growth Strategy

CRO strategy and ecommerce performance improvement.

We accompanied the brand's ecommerce team in improving the platform's business KPIs by designing and executing a CRO strategy for the fragrance and fashion categories.

Product

Redesign of the digital experience of the medical staff of a health insurance company.

We provided an agile methodology to redesign the DKV Medical Chart, creating an information consumption and sales tool that meets the needs of customers and the sales team. We built a modular and coherent UI Kit, resulting in a responsive and accessible platform, optimized for cross selling and upselling.

Growth

Definition and prioritization of use cases for the automation of customized communications.

We design customized customer journeys use cases to generate engagement with different customer segments in DKV. Through in-depth business research and communications analysis, we optimize current plans and create segmented communications strategies, integrating new proposals and reinforcing customer loyalty through personalized points and triggers.

Product

Design of a B2B direct selling solution in an industrial environment.

We defined, designed and developed the strategy, the design system and the digital product of an application for the direct sale of agricultural inputs based on previous research and using agile methodologies such as Design Sprints.

Growth

Collaboration in optimizing the commercial performance of digital assets.

By analyzing user behavioral data, we assist the marketing team in the generation and implementation of proposals to improve the ability to attract new customers from various digital assets.