Case Studies Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals. Filter Growth 24 Select all 24 Conversion Rate Optimization (CRO/CXO) 11 Digital Analytics & Dashboards 8 Growth Oriented Team 7 Personalization, CRM & Marketing Automation 10 Product Management 1 Product 71 Select all 71 Conceptualization & Product Design (UX) 54 Consulting and diagnosis of digital products or services 25 Content strategy 8 Design Ops 5 Design systems 16 Digital Branding 3 Product Teams 1 Strategy 45 Select all 45 Activation & Go to market strategy 12 Customer Experience 16 Customer relationship models 15 Design Sprints 5 Digitalization & Omnichannel 16 Insights 19 Strategic alignment 12 Strategic innovation 5 Value proposition 11 Show results Remove filters Services Growth Product Strategy Seleccionar Growth Product Strategy Filters Industries All Foodservice & QSR Mobility Education Industry & Resources Consumer Goods (FMCG) Retail Telecommunications Travel & Tourism Healthcare Banking & Insurance Customer Experience 88 Selected cases Product Order, structure and professional content management in a new global pharmaceutical digital platform. The manual process includes creating templates, entering copy and documents, and migrating the information to the CMS, ensuring that each page conforms to the designed modules of the digital product. Get in touch Product Construction of a Design System to unify Fluidra’s Commercial and B2B Ecosystem. We created a design system that allows Fluidra to build a complex ecosystem of internal and end-customer tools, unifying and providing consistency and agility in the creation of new digital products. We guided the digital transformation team in building a common system for B2B products and supported the creation of the B2C part. We create a global, multi-country, multi-channel and multi-device system, facilitating consistency and agility in the launch of new digital products. Get in touch Product Pool configurator within a digital ecosystem of services. We implemented a new user experience for the pool configurators of the Fluidra ecosystem, taking advantage of a technological migration. We accompanied the team in the definition of technical requirements and led the design of a complete experience for professional and end users. Get in touch Product Design of a Media Center and documentation repository in a global company. We designed a Media Center on the Fluidra PRO platform, facilitating the consumption of information and improving the search, filtering and downloading of documents. The result is an improved user experience, a growing digital ecosystem and the importance of technological alignment and documentation for the success of the project. Get in touch Product Incorporation of IoT functionalities in a native App for Fluidra. We collaborated in the design of a native app for Fluidra, translating the complexity of IOTs into an intuitive interface for pool repair and maintenance technicians. We addressed four key milestones: solutions for analog clients, leveraging the advantages of native apps, design adapted to outdoor environments and brand consistency. Get in touch Product Definition of the Experience of several brands in a unified digital platform. We addressed the challenge of establishing a robust platform for Fluidra, unifying the experiences of its different brand websites without forgetting the peculiarities of each country and specific target. We conducted a complete study and audit, documenting detailed and prioritized functionalities. Get in touch Product Redesign of EAE Madrid’s digital platform aligned with new value proposition. Aligned with the EAE Madrid team, we redesigned the new architecture of the business school's web platform to clearly transmit the new value proposition in order to maximize the attraction of potential students. Get in touch Strategy Analysis and roadmap for the multilingual strategy of an insurance company. We help build a criteria and define a roadmap that enhances an insurer's customer experience through language adaptation of touch points. Through a thorough analysis of the market, legislation, technology and existing assets, we identify the priority languages and the actions needed to align customer needs with the company's vision, ensuring a realistic and ambitious plan. Get in touch Product Redesign of the digital experience of the medical staff of a health insurance company. We provided an agile methodology to redesign the DKV Medical Chart, creating an information consumption and sales tool that meets the needs of customers and the sales team. We built a modular and coherent UI Kit, resulting in a responsive and accessible platform, optimized for cross selling and upselling. Get in touch Strategy Challenging assumed knowledge about customers captured by digital channel to elevate its impact on a health insurance company. In order to understand and challenge assumed commercial biases, we delved into the behavior of customers according to different digital sales channels, their offers, on boarding, expectations and specific customer value. Together with the insurer, we built a new definition of the importance of this customer typology, established a roadmap of more than 30 initiatives and opportunities to improve the segment's impact on the company's customer portfolio in terms of acquisition, on boarding and retention. Get in touch Strategy Design of a plan to improve the attraction and loyalty of foreign clients of an insurance company. We collaborated with an insurance company in the design of a methodology to identify and implement initiatives to maximize the CLTV of their foreign clients. Through interviews, data analysis and co-creation sessions, we structured and prioritized initiatives to improve the acquisition, recruitment, experience, loyalty and retention of this segment, ensuring a stronger and more personalized relationship. Get in touch Strategy Redefinition of customer loyalty strategy for a health insurance company. We collaborated with DKV's Strategic Marketing team in the evolution of the overall customer engagement strategy through the analysis of current strategy, customer segmentations, journeys and omnichannel communications and current automations. Get in touch Product Definition and creation of a Design System for a leading agrochemical multinational company. Creation of a Design System for the new digital ecosystem of Cambiagro services that would allow its scalability and improve the efficiency of internal processes between design and development. Get in touch Product Design of a B2B direct selling solution in an industrial environment. We defined, designed and developed the strategy, the design system and the digital product of an application for the direct sale of agricultural inputs based on previous research and using agile methodologies such as Design Sprints. Get in touch Growth Collaboration in optimizing the commercial performance of digital assets. By analyzing user behavioral data, we assist the marketing team in the generation and implementation of proposals to improve the ability to attract new customers from various digital assets. Get in touch Growth Design of an Online Advertising System for time optimization. We implemented a new work methodology in creative teams to streamline processes and improve the quality of deliverables and digital production with technical knowledge and organizing a system based on shared libraries. Once the design system was developed, we integrated it into the Online Communication System to meet all the optimization objectives of a financial institution. Get in touch