Case Studies Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals. Filter Growth 24 Select all 24 Conversion Rate Optimization (CRO/CXO) 11 Digital Analytics & Dashboards 8 Growth Oriented Team 7 Personalization, CRM & Marketing Automation 10 Product Management 1 Product 71 Select all 71 Conceptualization & Product Design (UX) 54 Consulting and diagnosis of digital products or services 25 Content strategy 8 Design Ops 5 Design systems 16 Digital Branding 3 Product Teams 1 Strategy 45 Select all 45 Activation & Go to market strategy 12 Customer Experience 16 Customer relationship models 15 Design Sprints 5 Digitalization & Omnichannel 16 Insights 19 Strategic alignment 12 Strategic innovation 5 Value proposition 11 Show results Remove filters Services Growth Product Strategy Seleccionar Growth Product Strategy Filters Industries All Foodservice & QSR Mobility Education Industry & Resources Consumer Goods (FMCG) Retail Telecommunications Travel & Tourism Healthcare Banking & Insurance Strategic alignment 37 Selected cases Growth CRO strategy and eCommerce performance improvement at Leroy Merlin After a process of immersion in the organization's data flows, teams and priorities, we defined a framework that integrates analysis, research and experimentation into a single continuous learning system. Our role has been to transform CRO into a strategic lever that connects data, customer experience and business, unifying signals from multiple sources and translating them into actionable decisions. The project has allowed us to accelerate local experimentation, give narrative to the impact and consolidate a collaborative model between UX, CX and CRO oriented to the continuous improvement of conversion and customer experience. Get in touch Product Strategy Definition of the value proposition of a platform that gathers advantages for customers. After a process of immersion and understanding of the vision of different teams and departments (customer experience, marketing, commercial), we jointly defined the company's value proposition of a common space that would strengthen the brand's relationship with its customers. Get in touch Strategy Strategic alignment of UNIE University’s leadership team Through ideation dynamics and prioritization of initiatives, we support UNIE's management team in its strategic alignment in order to achieve its objectives for the coming years. Get in touch Growth Strategy Customer relationship improvement strategy through Marketing Cloud for a QSR. We collaborated with Telepizza and its technology partner, in the implementation of Salesforce Marketing Cloud and Service Cloud to turn their data into competitive advantage. We lead the alignment of stakeholders and define relationship and data models, to build more than 70 use cases and journeys to increase your CLTV. Get in touch Growth Product A product and growth team to accelerate the digital experience and sales of a QSR. We built a team and a new collaborative work model with Telepizza's retail marketing, digital, ecommerce and business intelligence teams. Through agile methodologies and a 100% data-driven approach, we provided strategic vision and daily activation, optimizing the business and evolving its customer relationship model. Get in touch Growth Online advertising system for Telepizza. We built a modular design system with the objective of creating consistency and gaining greater agility in the construction of digital campaigns and marketing journeys. Get in touch Product Redesign in the migration of Pizza Hut’s global platform for Spain and Latin America. We adapted Pizza Hut's global platform for the Spanish and Latin American market, adjusting it to the regional context. In three months, our multidisciplinary team worked with agile methodologies to execute the project, focusing on user experience and business needs. Get in touch Growth Product Growth of Santander Open Academy metrics through experimentation. In collaboration with the Bank's teams, we are working on a continuous improvement process to optimize conversion funnels and reduce user drop-off in critical parts of the navigation. Through iterations based on user behavior and motivation, experiments have been continuously launched to incrementally improve accessibility, experience and navigation. Get in touch Growth Product Continuous e-commerce optimization of a QSR using Agile methodology. We created a proprietary framework that united multidisciplinary teams to optimize Telepizza's digital assets, continuously launch AB experiments from a prioritized backlog and improve the platform in the short and long term, achieving standardization of processes and greater user knowledge. Get in touch Strategy Research for the definition of the new brand positioning. We supported Merlin Properties in the brand repositioning process through qualitative research with the company's top executives in order to find a positioning space in line with the strategy for the coming years. Get in touch Growth Implementation of initiatives to improve student recruitment through the personalization and automation of a digital native university. With a user-centric approach and message personalization, a roadmap was developed to strengthen the connection with students through orchestration and automation of the process. The project included the synchronization of technology platforms for the creation of personalized journeys and other actions from a prioritized backlog with a dedicated Growth team. Get in touch Growth Strategy Mapping and optimization of the end-to-end recruitment process for a global digital university. Together with the team of the International University of Valencia (VIU), we reviewed and mapped their student recruitment process with a methodological approach looking for quick wins and to standardize improvements for all programs. Focusing on user experience and personalization, the project maps the recruitment and information process through campaigns, applications, admissions interviews... with current and future technological capabilities, to detect areas of improvement and opportunities, contrasted with the real needs of students. Get in touch Growth Strategy Ideation and construction of use cases for the implementation of Salesforce in the digital platforms of Santander Universities to improve user value. We collaborate with the digital experience team in the ideation, mapping and documentation of use cases, prioritizing the most relevant to implement in the short term, evaluating their impact on the business, technical feasibility and value for the user, in order to enhance innovation and improve the user experience in all phases of the Journey. Get in touch Growth Product A product and growth team for the growth of Santander Universities’ digital platforms. We collaborate with Banco Santander and Santander Universities in the growth and impact of the Santander Open Academy and Santander X platforms by optimizing processes and improving the digital experience. We work with a growth-oriented team to improve user acquisition, platform performance, elevating the digital experience and driving engagement. Get in touch Growth Salesforce Marketing Cloud use case strategy to transform marketing at a cruise line. We collaborated with the company's customer experience area to exploit the Salesforce Marketing Cloud and Service Cloud through the construction of priority use cases highlighting the analysis of the traveler's journey. The project included stakeholder alignment, business intelligence integration and operational efficiency improvement to maximize customer lifetime value (CLTV). Get in touch Growth Strategy Redefining the cruise line traveler experience to maximize customer lifetime value. In an agile project with different phases, a roadmap was developed for Pullmantur's Digital Transformation and Customer Experience area, with phases of immersion, definition and prioritization of initiatives, and the implementation of use cases in Salesforce Marketing Cloud as quick wins for immediate improvement, achieving a single vision of the customer throughout the company. Get in touch