Case Studies Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals. Filter Growth 23 Select all 23 Conversion Rate Optimization (CRO/CXO) 10 Digital Analytics & Dashboards 7 Growth Oriented Team 7 Personalization, CRM & Marketing Automation 10 Product Management 1 Product 69 Select all 69 Conceptualization & Product Design (UX) 52 Consulting and diagnosis of digital products or services 25 Content strategy 8 Design Ops 5 Design systems 16 Digital Branding 3 Product Teams 1 Strategy 42 Select all 42 Activation & Go to market strategy 12 Customer Experience 14 Customer relationship models 12 Design Sprints 5 Digitalization & Omnichannel 15 Insights 18 Strategic alignment 10 Strategic innovation 5 Value proposition 8 Show results Remove filters Services Growth Product Strategy Seleccionar Growth Product Strategy Filters Industries All Foodservice & QSR Mobility Education Industry & Resources Consumer Goods (FMCG) Retail Telecommunications Travel & Tourism Healthcare Banking & Insurance 4 Selected cases Growth Strategy Customer relationship improvement strategy through Marketing Cloud for a QSR. We collaborated with Telepizza and its technology partner, in the implementation of Salesforce Marketing Cloud and Service Cloud to turn their data into competitive advantage. We lead the alignment of stakeholders and define relationship and data models, to build more than 70 use cases and journeys to increase your CLTV. Get in touch Strategy Envisioning the future of the omnichannel digital experience for QSR. In collaboration with the Digital Transformation area of Food Delivery Brands we created a Futures Design project to guide the transformation phases, understand and achieve their aspirational vision in their investment and global company context. Get in touch Product Strategy Redefining the ordering system of a QSR group by analyzing employee and customer experience. As part of an internal technological transformation process, we participated in a design process to improve the ordering experience in store, ecommerce and call center. We created a digital ordering experience for internal and customer tools, an intuitive implementation aligned with the company's strategy, generating a transversal and coherent experience in all markets and brands. Get in touch Strategy Order journey mapping and QSR performance roadmap. As part of Telepizza's digital transformation process, an “as is” mapping of the omnichannel user experience was carried out to develop a new relationship model. As a global partner, we worked on the digital CX vision, the blueprint and customer journey mapping, identifying opportunities and initiatives to improve the customer experience and align it with the company's strategic plan. Get in touch