Case Studies

Discover some of the success stories where we’ve helped our clients overcome diverse challenges and achieve their goals.

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Growth

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Product

71

Strategy

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Product

Creation of a tiered design system for a telco’s B2B business.

Based on Telefónica's Design System and coinciding with the rebranding of the company, we took the opportunity to build, compose and document a specific tier of the B2B business looking for scalability and future efficiency.

Product

Generating a content strategy to support sales on a telco’s global B2B business platform.

We implemented a content strategy to redesign Telefonica's global b2b site, transforming it into a content-driven sales tool. We conducted a research plan to create a Content Driven Design culture, making the TGS website to be used as a product catalog with personalized speeches, adapting a more relevant role in the organization.

Product Strategy

Redefining the Role of the Digital Channel for a Global Telco in B2B.

We conducted a deep analysis of the internal and external needs of a global company in the Telco sector, mapping the customer journey and redefining the end-to-end digital platform and experience. We defined a strategy, created a design system, built a technological platform and redefined commercial content, integrating Pardot for lead scoring and processing.

Growth

Generation of ecommerce performance improvement hypotheses under CRO strategy.

Based on qualitative interviews with customers and behavioral analytical information, we proposed a backlog of hypotheses for improving KPIs to increase CLTV.

Product

Redesign of the digital experience to increase the commercial performance of a telco’s web platform and app.

Together with Lowi's business and digital team, we executed a redesign project of its main digital assets (private web area and app) to elevate and refresh its interface while building a renewed design system focused on the main sales flows with the objective of increasing the transactional ease and up/crosseling of products and services.